This Privacy Policy explains how True Mark Studio (TrueMark, we, us or our) collects, uses, stores, and shares personal information when you visit our website, truemarkstudio.com, or otherwise interact with us. We are committed to protecting your privacy and ensuring compliance with the Israeli Privacy Protection Law, 5741-1981, as amended (including Amendment 13, effective 14 August 2025), and other applicable privacy laws.
1. Information We Collect
We collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other details you choose to share when you contact us, subscribe to our newsletter, or otherwise communicate with us. We may also collect information about your interactions with the Site, including IP address, browser type, device identifiers, pages viewed, and browsing patterns through cookies and similar technologies.
You are not required by law to provide us with personal information. However, if you choose not to provide certain information, we may be unable to respond to your inquiry or provide services.
2. How We Use Your Information
We use personal information to:
โข Respond to your inquiries and provide customer support
โข Send you newsletters, marketing communications and updates about our services (only with your prior consent)
โข Provide, maintain, improve and secure the Site
โข Analyze usage trends and measure the effectiveness of our content and marketing
โข Comply with our legal obligations and enforce our agreements
3. Legal Basis for Processing
We process personal information based on one or more of the following legal bases: (a) your consent (e.g., for marketing communications); (b) performance of a contract (e.g., to respond to your inquiries or provide services you request); (c) our legitimate interests in operating, improving, and securing our business; and (d) compliance with our legal obligations.
4. Sharing Your Information
We may share personal information with trusted service providers who assist us in operating our business and the Site (such as hosting, analytics, and marketing providers). These service providers are authorized to use your personal information only as necessary to provide services to us and must protect your information in accordance with this Policy. We may also disclose personal information if required by law, regulation, or legal process, or to protect our rights or the rights of others.
5. International Transfers
If we transfer your personal information outside of Israel, we will do so in compliance with applicable data protection laws and ensure that adequate safeguards are in place.
6. Cookies and Tracking Technologies
The Site uses cookies and similar technologies to enhance user experience, analyze traffic, and understand user behavior. Cookies are small text files that are stored on your device when you visit a website. You can manage your cookie preferences through your browser settings. By using our Site, you consent to the use of cookies as described in this Policy.
7. Direct Marketing and Consent
We will send you marketing communications only if you have given your explicit consent to receive them. Under Israelโs Spam Law (Section 30A of the Communications Law), it is illegal to send commercial messages without prior consent. You may withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us. Once you unsubscribe, we will stop sending you marketing communications.
8. Data Retention
We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
9. Data Subject Rights
You have the right to:
โข Request access to the personal information we hold about you
โข Request correction of inaccurate or incomplete information
โข Request deletion of personal information where it is no longer needed
โข Object to or restrict the processing of your information
โข Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
โข File a complaint with the Israeli Privacy Protection Authority if you believe your rights have been violated
To exercise these rights, please contact us using the details provided below. We may require verification of your identity before responding to your request.
10. Data Security
We implement reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, disclosure, alteration and destruction. However, no security measures can provide absolute protection, and we cannot guarantee the security of information transmitted over the Internet.
11. Childrenโs Privacy
Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Policy on the Site and indicate the date of the latest revision. We encourage you to review this Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or need more information about our privacy practices, please contact us at:
True Mark Studio
Kadima Zoran, Israel
+972 50-3077-999
Email: truemarkstudio@gmail.com
